Privacy Policy
Last updated: March 17, 2026
1. Introduction
Welcome to Feedvault ("the Service"), operated by ERIK GLOBAL VENTURES LLC ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Service. By using Feedvault, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Information You Provide
- Account information (name, email address) provided through Google OAuth
- List names and channel configurations you create within the Service
- Communications you send to us (e.g., support requests)
2.2 Information We Collect Automatically
- Device information (browser type, operating system)
- Usage data (pages visited, features used, time spent on the Service)
- IP address and approximate location
- Cookies and similar tracking technologies
2.3 Information from Third-Party Services
- YouTube channel subscription data (accessed via YouTube API Services)
- Google account profile information (via Google OAuth)
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Authenticate your identity and manage your account
- Process payments and manage subscriptions (via Creem)
- Send you important updates about the Service
- Respond to your support requests and communications
- Analyze usage patterns to improve the user experience
- Detect, prevent, and address technical issues or fraud
- Comply with legal obligations
4. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Creem (Merchant of Record): To process payments, manage subscriptions, and handle billing-related compliance
- Google/YouTube: To authenticate your account and access YouTube API Services on your behalf
- Analytics providers: To help us understand how the Service is used (e.g., Microsoft Clarity)
- Legal authorities: When required by law or to protect our rights, safety, or property
5. YouTube API Services
Feedvault uses YouTube API Services to access your YouTube subscription data. By using the Service, you agree to be bound by the YouTube Terms of Service. You can learn more about how Google handles your data by reviewing the Google Privacy Policy. You can revoke Feedvault's access to your YouTube data at any time through the Google security settings page.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Maintain your session and authentication state
- Remember your preferences and settings
- Analyze usage patterns and improve the Service
- Track affiliate referrals
You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of the Service.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service. If you request account deletion, we will delete your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
9. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request a portable copy of your data
- Objection: Object to the processing of your personal information
To exercise any of these rights, please contact us at support@getfeedvault.com.
10. Children's Privacy
The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly. If you believe a child under 13 has provided us with personal information, please contact us at support@getfeedvault.com.
11. International Data Transfers
Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. By using the Service, you consent to the transfer of your information to the United States and other jurisdictions where we or our service providers operate.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on the Service and updating the "Last updated" date. Your continued use of the Service after any changes constitutes your acceptance of the revised Privacy Policy.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Company: ERIK GLOBAL VENTURES LLC
- Email: support@getfeedvault.com